Shipping Policy


Direct Delivery : Vaaries depends on package weight.
● 1 Delivery and 1 Re-attempt delivery. An additional delivery fee will be charged for the 3rd delivery attempt.
● In case of failed attempt delivery, item(s) will be returned to VCA Gundam Singapore. ● Delivery fee will be charged for re-delivery.
● Lead time for delivery is up to 5 working days. Monday to Saturday, 11am to 6pm.
● Additional charges for delivery to a remote area. Please see the list of restricted area at the end of this page.
● Additional charges for any amendment of delivery location.
● Once the parcel is handed to the direct delivery company. Cancellation of order due to customer’s decision or fault, even if customer entitled to free shipping. Customer will be payable for the shipping fee or a shipping fee will be reduced from the refund of the item.
● Order & final payment fulfillment before 1400 hrs, parcel(s) will be packed ready and pickup by the shipper on the same day. Any orders / payment fulfillment after the cut-off time as mentioned will be pack and pick up the next working day.

We use 3rd party couriers service and VCA Gundam Singapore do not own any of them. We are unable to control the date and time of deliveries. Request for a specific delivery date and time are made at best effort basis only and are subjected to the courier company's efficiency and service standard. Tracking number may be provided once it has been sent out, you can track your parcel via their respective website by keying in the tracking number.

Shipping Charges are calculated by actual weight. International postage is sent to our shipper "Singpost" within 3 to 5 working days from the date of order confirmation, following which Singpost will ship out to the recipient.

Delivery Time - Approximately 15 - 30 working days depending on the order's shipping address. Tracking number and tracking URL will be provided via your stated email.

Delivery time may be delayed during any festive periods.

Buyer is responsible to ensure that the product can be lawfully imported to destination country before placing any orders and is to bear all relevant charges on shipping, import, and customs duties.

The amount of shipping charges shown was estimated so there may be circumstances that we will contact you again for additional shipping charges.

* If you do not receive your tracking number or any notification from us, please do not hesitate to email us at
* Please ensure that the address provided by you is correct. We do not take any responsibility for wrong address provided.
* Customer will bear any delivery charges should there be any re-delivery arrangement.

A confirmation email will be sent to you once the items have been packed and ready for collection.

Please provide email print-out to collect your item at our store.

Please take note that we will only process your order delivery / self-collection when ALL item(s) in the respective single order has arrived. Should you wish to receive those item(s) once it is available / in-stock, please submit your item(s) order seperately.


 1 Changi North Way 638709 Hillview Camp 819658 Seletar Airport 669638
15, Tuas Crescent 779914 Incineration Plant 397970 Seletar Airport Passenger Terminal 498834
2 Brani Terminal Avenue 609271 Jurong Camp i 759957 Sembawang Airbase 149373
21 Tampines North Drive 2 718919 Jurong Camp II 769194 Sembawang Camp 139302
29, Tanjong Kling 757621 Jurong Port 738700 Sembawang Prison 498760
4 Lorong Chencharu 498761 Jurong Shipyard 757758 Sembawang Shipyard 465556
50 Gul Road 758103 Kaki Bukit Prison School 637559 Sembawang Wharf 478937
60 Woodlands Industrial Park D 117630 Keat Hong Camp ALPS Avenue 596472 Senoko Power Station 367833
8 Changi North Way 638717 Keat Hong Camp II Shell 738103
81 Brani Terminal Avenue 507709 Keppel Shipyard (Gul) 759907 Senoko Sia Engine Test Centre 688255
85 Brani Terminal Avenue 528765 Keppel Shipyard 759945 Singapore Prisons Quarters 638357
89 Brani Terminal Avenue 609273 Khatib Camp 178880 Special Operation Command 628398
Admiralty West Prison 417902 Khusu Island 508487 St Kinetics 757618
Airport Cargo Road 596302 Kranji Camp St Marine 778900
Amoy Quee Camp 689953 Lim Chu Kang Camp II 98322 St. John's Island 509863
ASL Shipyard 729754 Maju Camp 689954 Stagmont Camp West Camp Road 567754
Ayer Raja Camp 628054 Mandai Camp 98324 Stockport Road 609831
Bedok Camp 637607 Mount Vernon Camp 629353 Sungei Gedong Camp 98323
Bukit Gombak Camp 797809 Mowbray Camp Rifle Range Compound 509932 Tanah Merah Prison 667988
Bukit Panjang Camp Pulau Tekong 509928 Murai Camp Tanglin Camp 629351
Caltex Jalan Buroh 1 Service Centre 738406 Nee Soon Camp (Leo North) 498802 Tanjong Berlayer Camp 619110
Central Manpower Base (CMPB) 609278 Nee Soon Camp (SCDF) 499611 Tanjung Gul Camp 757753
Changi Airbase 669645 Ministry of Defence Nee Soon Camp 498819 Tengah Air Base Airline Road 506969
Changi Exihibition Centre (Airbase) 638361 Parliament House 629122 Trent Engine Overhaul Complex 669646
Changi Exihibition Centre (Airbase) 638364 Pasir Lebar Camp 759956 Trent Engine Overhaul Complex 688256
Changi International Airport Services 669642 Paya Lebar Airbase 688793 Tuas Naval base 757752
Changi Naval Base 638501 Police Kins Training Camp 698956 Tuas Power Station 759956
Changi Prison Complex Cluster A 729753 Power Grid 609412 Turf Club Avenue
Changi Prison Complex Cluster B 708972 PPL Shipyard 729756 Mandai Hill Camp 109680 Turf Club Avenue 507087
chong pang camp149051 pulau ubin 509927 23 tuas crescent 797792
Clementi Camp 619523 Queenstown Remand Centre 628439 Vobak Building 738203
Dieppe Barracks 248843 SAFTI Military Institute 778895 Woodland Check Point 117536
Gombak Base HQ 819659 SATS Inflight Catering Centre 1 Woodland Check Point 117605
Guillemard Camp 629888 Selarang Camp 708976 Woodland Check Point 129817
Hendon Camp 669644 Gombak Base Seletar Aerospace 534257 Mandai Camp II 98325